Standard of care for outpatient pediatric developmental and rehabilitation care is for the family and the healthcare provider to meet in person. Services may be provided in healthcare centres or community locations like the child’s school or home. The COVID19 pandemic required a fast change in healthcare service delivery. In March 2020, physical distancing measures were put in place in Manitoba, Canada. In response, pediatricians and therapists had to reconsider the way they delivered services to children and families. Starting mid-March, services at SSCY Centre began to be provided via telephone and videoconferencing. This method of service delivery was not an option before the pandemic. The purpose of this project is to understand the barriers and facilitators of videoconferencing for pediatric rehabilitation during the COVID19 pandemic. To do this, we will talk to patients/families and service providers to hear their experiences. We will compare our findings to known implementation frameworks for this type of service delivery. This information and comparison will be used to improve service provision during COVID19.
